For past years, there are more and more customers have traveled with us and share the same passion for discovery Southeast Asia. We make this section of collecting the impressions and remarks of our travelers. Whether positive or negative, they help us to evolve our services.
We invite you to contact them. They are ready to give you (if available) their opinion on our agency as well as give useful information for the preparation of your trip.
Hope to see your comments coming soon to this section!
Dear Ms Hang,
Many thanks for your interest. Yes, we had an effective flight to our city, but really long, about 24 hours.
Really, what we discovered was more than we expected. You have a nice country, where we appreciated mainly the kindness of your people. We were impressed by your temples and how religion is part of the daily life. Main consideration must be for your guides, fully professional. Please congratulate them from our side. We liked the trip a lot, I think it is a complete vision of your country.
As a proposal of improvement, maybe you should inform better in your travel brochure about the hardness of the trip to the monastery. Although it was a fantastic experience, maybe some people could not be able to do it. I have commented the trip with my family and in the work and all are excited about your country. I have sent several pictures via “we transfer”, as the memory of each picture is big and not able to be sent by mail. Again, many thanks for your help in this trip, regards.
I would like to thank you for the wonderful dinner and I’m looking forward to our refund. I will pm you again when we go back and settle in the hotel in Yangon.
We had a wonderful time both in Yangon and Bagan. Our only regret is we did not see the balloons flying due to bad weather. We are now in Mandalay ready to make more memorable experience to complete our Myanmar vacation. At this point I would like to thank you for the help you have extended to the group.
Dear Ms Hang,
Thank you so much for putting together the fantastic 3 weeks trip we just made in Myanmar. The best trip we ever done!
We really loved it and everything worked perfectly. There were so many interesting places to visit, the guides were great, the people very kind and the food very good.
The Thande Beach Hotel we stayed at in Ngapali was extremely good for being a 3 star hotel. The facilities and the beach outside the hotel was much better than the 4 star hotel you suggested as an alternative. Our Deluxe room we had was very spacious, had a nice view and a nice terrace where we even saw a piece of the sea.
The hotel had both sun chairs on a sun deck, at the pool and at the beach, so it was always possible to find shadow somewhere. The hotel was also conveniently located close to beach massage, local restaurants both on the beach and in the village. For your future customers I would rather recommend a Sea View bungalow at Thande than a 4 star hotel.
The only improvement proposals we have are that you maybe should consider providing hotel vouchers. In Bagan and Thande they asked for vouchers and it took some time for them to realize that it wasn’t needed. We also suggest that you update the general information about Myanmar. There are plenty with ATMs at all locations except Inle Lake so no issue to withdraw money.
We also propose that you recommend your customers to buy a local sim card. It works much better than the wi-fi in the hotels, where we had issues in almost all of them. We were impressed, it even worked in the middle of the country side. It was also very cheap, 5000 kyat incl. 2 GB surf for 30 days. Also very easy to top up the amount.
We have now arrived at the hotel in Bangkok, not the best one, but OK and nicely located in the city center. Now we are looking forward to a nice stay in Thailand, but we think it will be tough to beat our Myanmar experience
We returned to France on October 29th after the pleasant dinner on the cruise that you offered us. Thank you for this dinner, which was, as we expected, very well organized (we had one of the best tables), and which we enjoyed with our daughter.
Be assured that we were very happy with the whole trip. The guides were amusing and entertaining. They, along with the drivers and various contacts we encountered en route, help us to discover and appreciate your pretty country with all the facets of your culture. Those are so different from north to south. Generally, we appreciated the responsiveness of your teams (especially Ms. Lan) for the very fast and efficient organization of the trip. Within 3 days, 2 options were proposed and we were able to make a defined choice!
We have already spread the story of our lovely journey, and we will not hesitate to recommend your agency, as did Mr. and Mrs. Gaillez us in 2015.
Many many thanks to you for the wonderful 15 days we spent in Vietnam owing to your effective planning.
The stay was fabulous and exceeded even our wildest expectations!
Everything was perfectly organized with your help. The activities and accommodations catered very well to our wishes and tastes.
Our praise went to your travel adviser Ms. Nguyen Thi LIEN who knew how to analyze and understand our expectations.
We also appreciated the efforts of our guide, Duc, who managed the pace of our trips and satisfied our wishes perfectly. Always wearing a broad smile and displaying a good sense of humor, he is the guide I would like to recommend to young travelers and to families with children. What a kind and patient guy!
We look forward to returning to Vietnam. This first trip was so much a revelation through which we came to love this beautiful country and its people.
A very big thank to your team in Hanoi!
Thank you for your message, our return flight to France went very well.
We spent 3 beautiful weeks in Vietnam which we could thank you for your fabulous programs which allowed us to discover your beautiful country.
We were very well taken care of by the four guides you assigned to us. I will send you the evaluation forms by email after I have time to fill them.
Our group will retain a very good memory of this trip: We were able to discover so many beautiful things, the food was divinely good and the Vietnamese are astonishingly hospitable.
I will recommend you to our friends who would like to travel to Vietnam one day. If we happen to make a trip to Burma or Laos (as we have already visited Thailand), rest assured that I will contact you again. The quality of your program and the responsiveness of your staff was extremely satisfactory.
Thank you for everything!
Very good agency that has very well understood what we wanted and it went beyond our expectations, very good guide, very caring driver have lived a wonderful stay.
If anyone wants information you can contact me!
First of all we would like to thank you for organizing the trip. Everything was well put together, and the guides, drivers always on time ….
We are also grateful for the shower on the last day, this allowed us to start this long trip back in good conditions.
We loved your country, its people, the food, etc …
We especially enjoyed the north, the scenery was total, the scenery grandiose …… We also liked the south, but the center is to our taste much less interesting.
If you have any particular questions or need special comments I am at your disposal.
By cons we would like you to give our email address to your Hiep guide if he wants to communicate with us. In the rush of departure we forgot to do it and we enjoyed the person very much. He is really at the top of the line.
Looking forward to reading you.
Good morning, Mr. Nguyen,
We arrived home safe, the return journey went very well. We very much appreciated your very beautiful country and were amazed by the reception received by both the locals and the members of your team.
We thoroughly enjoyed all of your services that met our expectations.
You can count on us to advise your agency to our friends and acquaintances. We would be interested for another trip to Southeast Asia in the future (Burma or Thailand).
Please find enclosed the evaluation sheets for the 3 regions.
Dear Mr. Van Ti Nguyen,
We are well, thank you, but we still have a little trouble getting used to the winter cold in France.
In our turn, we would like to thank you wholeheartedly for the organization of our trip to Vietnam. You have shown great professionalism. This trip, very varied and colorful, offered to each person something adapted (my husband adored the discovery on the Mekong, my eldest son preferred relaxation on Phu Quoc Island), and it will remain engraved forever in our minds. This way of traveling gives us much more, as it was tailored to our wishes. It has also allowed us to spend a few days with my father and his family. But, we were a little disappointed with the visit to lacquer ware shop. The explanation was short, and the visit rather intended for sale. But apart from that, everything went very well.
We would also like to thank our guides again, especially Mr.Thanh, who accompanied us for a few days and who shared with us interesting things about Vietnam.
We wish you continued success in your work and who knows, maybe next time for a new destination?
Going to Myanmar has been a dream since many years back. However I didn’t have whole lot of time to plan for a backpacking trip on my own. I wrote to over 10 travel agencies and your agency was the first to return my mail and coincidentally also the one to make the best offer on my 7 day itinerary which includes destinations like Yangon, Bagan and Inle Lake. If you are looking for fast responses, good prices and worry free travel arrangements in Myanmar, look no further than Thavasia Travel.
Yes, we went back to France just two days ago and we have a little trouble getting back in touch with our daily life after this beautiful trip…
Thanks to you and your team, we have discovered your wonderful country and especially its people. Despite the language barrier and our sometimes distant cultures, we had very warm exchanges with the families who hosted us, with the people we met during the visits. Our drivers and our guides, especially Diep in the North and Dai in the South.
Every day, we appreciated your unfailing organization, the beauty of the landscapes, the variety of programs offered, the punctuality of our drivers and their skills, the professionalism of our guides and the comfort of the vehicles. The hotels were up to our expectations and the lunches beyond those expectations!!!! Vietnamese cuisine has seduced us with its flavors and diversity.
Here are our first impressions!
We will send you the satisfaction questionnaires when we have filled them together, and we will recommend your agency to our friends and acquaintances who wish to travel in Asia.
Receive our most sincere thanks.
I am sorry that we didn’t write to you earlier. We have arrived in France and resumed our daily routines, yet beautiful images of Burma is still in our heads. We believe that we should thank you for this great tour. Burma is a beautiful country! The landscapes are gorgeous, the Burmese are adorable and surprisingly kind.
Thank you for the organization of our trip that generally met our expectations. Despite the rain, we were able to take full advantage of the days we spend in your country and have made many discoveries about its history, its culture, its religion, its current development in the modern world, its beautiful landscapes, people’s everyday lives … short , a nice overview over 2 weeks!!!
With regards to the tour schedule, the diversity of the proposed activities (visits pagodas, temples, carriage rides, the boat, mountain treks …) gave us so much things to see, discover, share, enjoy … in the city, the countryside, the traditions that we didn’t have time to get bored!
We are very pleased with the friendliness, professionalism, punctuality of our guide and drivers and compliance with the program as a whole, as well as the selection of hotels.
In addition, we thank you for your presence and support throughout this journey. You were very attentive to our needs, our health and our comfort.
We attach the evaluation form we fill as a whole. The remarks we have made are only small details. It does not change what we think of you, you’re great.
We will be sure to talk about your agency to our families, friends and colleagues.
Good luck to the continuation of your business activities!
In response to your message of 22nd November, we would like to thank you first for your good care. The composition of the circuit seduced us, the synchronization of the displacements was excellent.
Indeed, we have had the chance to have guides over of their task, both by their knowledge of the regions and by their warm presence. Their accuracy made us think a little about Switzerland…
We are well back and have fully resumed our obligations.
Maybe one day we will come back to your agency for a Burma-Laos tour, for now we still have the head in Vietnam and Cambodia!
Hi all the team,
We were well back in the US. We have nothing to complain about your service. Thanks to your organization, our holiday became easier.
We are thankful to our travel consultant. She suggested an itinerary that allowed us to visit Buddhist pagodas and temples and to see natural landscapes as we’d loved. We enjoyed a lot the sunset at Swhedagon Pagoda, the sunrise in Bagan, the beautiful countryside and people in Shan state… Myanmar is such an incredible country and undiscovered gem!!!
Our local guides are all knowledgeable. They gave us much interesting information about Burmese culture and history.
We would trust your agency again without hesitation. We have also recommended your service to many of my friends.
Wish you all the best for your business.
Here we are back in France with many images and impressions after our trip to your country.
We were very impressed by your perfect organization and by the choice of the tour that matched perfectly to what we wanted. So we decided to check the box “Very well” with all your questions with three exceptions where we put Good. These 3 exceptions are: the hotel in Hoi An and HCM city and the guide in the southern part where the tone very “professorial” was a little inadequate with the recreational and holiday environment in which we were. While recognizing his great knowledge and dedication to the group we formed.
As a general appreciation, we are very satisfied with your service in all fields, both in the choice of guides, as well as the accommodation and visited-sites. The program was dense, alternating well the visits, the moments of traveling and moments of freedom.
In particular, we would like to highlight our great satisfaction in the choice of the best cruise in Halong Bay from Cat Ba, the 3-days trekking and homestay, the choice of having preferred a stay longer in the northern part than in the south, the visit of a cemetery in the central part, the visit of an old house in Phuoc Tich and the reception by one of its locals, and generally the choice of accommodation.
Finally the choice of hotel in Phu Quoc is also very judicious and has exactly tied to what we wanted to finish our stay: calm and sunny before returning home in the middle of winter.
As for the guides, the 4 people who accompanied us were very different, but we would like to mention the one that accompanied us most in the North and Mrs Anh for their personality and sense of humor. We really enjoyed it.
In summary, we saw a Vietnam in and off the beaten path. When we contacted your agency last October, not knowing your country at all, you have advised us this route and we return to France with images and a general impression that will keep us in memory for a long time.
We thank you very much for making us 3 wonderful weeks. We will of course advise your agency to all our acquaintances.